Privacy Policy

Last updated: September 13, 2026

This policy explains how James Dixon Auto Repair handles information submitted through this website. Our shop is on Copple Road in Centralia, Illinois 62801. The full shop address is provided when an appointment is confirmed.

Information you provide

The Ask James form requests your full name, email address, phone number, and question. The Service Request/Appointment form also requests your address, vehicle information, requested service, urgency, preferred contact method, and scheduling preferences. A VIN, approximate mileage, and additional notes are optional.

Please do not submit payment-card details, Social Security numbers, passwords, or other sensitive information that is not needed for your vehicle inquiry.

Technical information

When you submit a form, the website includes your server-observed IP address, a Central Time date and time stamp, and a reference number in the lead email. Website and email providers may also process standard technical logs needed to operate and protect their services.

The forms use a session cookie to validate submissions and reduce duplicate or unauthorized requests. Spam controls use short-term submission counts associated with a hashed IP address. Blocking session cookies may prevent the forms from working.

How your information is used and shared

Form details are emailed to James Dixon Auto Repair and AdGenie to review your inquiry, manage the lead, contact you, and coordinate requested service. A separate acknowledgment is emailed to the address you supply. Hosting and email service providers process information as needed to deliver those services; Web Life Productions, Inc supports website design and hosting.

Selecting Text, Email, or Phone tells James how you prefer to be contacted about your service request. Submitting a form does not enroll you in a marketing mailing list.

Phone calls and text messages

If you call or text James, he receives the contact information and message details you choose to share through those channels. Do not send sensitive financial or account credentials by text or email.

Storage and security

Inquiries may remain in business email accounts and provider backups after a response. The website uses validation and spam controls to limit misuse, but no website or email transmission can be guaranteed completely secure.

You may contact James to ask about information you submitted or request a correction or deletion. Some records may need to be retained for service administration or applicable legal obligations. Identity may need to be verified before a request can be handled.

Other websites

Links to other businesses, including the design and logo credits in the footer, lead to separate websites. Their privacy practices are governed by their own policies.

Changes and contact

This notice will be updated if the website’s information practices change. The date above identifies the latest revision. For questions about this policy or your information, call James Dixon Auto Repair at (618) 367-8891.